BRAND & EXPERIENCE PACKAGE
Create a brand guests remember and an experience they come back for. We align your visuals, messaging, and guest journey into one seamless story.
MENU DESIGN
✔️Restaurant & brand foundation
✔️Menu structure & flow
✔️Menu balance & item count
✔️Pricing & positioning
✔️Menu language & tone
✔️Visual style & design
✔️Guest experience & behavior
✔️Final notes & priorities
LOYALTY IDEAS & GUEST RELATIONS
✔️Loyalty goals & objectives
✔️Current loyalty & retention review
✔️Ideal guest motivation mapping
✔️Loyalty program style brainstorm
✔️Reward ideas & incentives
✔️Frequency & timing strategy
✔️Staff involvement & execution
✔️Digital integration & visibility
✔️Brand fit & experience check
CUSTOMER EXPERIENCE MAPPING
✔️Guest Journey overview
✔️Pre-visit experience mapping
✔️Arrival & first impression
✔️Ordering & interaction experience
✔️Dining & service experience
✔️Payment & exit experience
✔️Posting-visit & loyalty experience
✔️Friction points & opportunity mapping
✔️Brand alignment check
SOCIAL MEDIA SET-UP
✔️Platform selection & goals
✔️Brand voice & vibe
✔️Visual style & content direction
✔️Content boundaries & messaging rules
✔️Posting style & frequency preferences
✔️Access, set-up & admin info
✔️Final notes & properties
AESTHETIC DIRECTION
✔️Brand Essence & feel
✔️Visual identity check
✔️Color, texture & material
✔️Space & environment vibes
✔️Signage & visual moments
✔️Tabletop & micro-details
✔️Staff appearance & touch points
✔️Digital aesthetic alignment
✔️Final vision & priorities
MERCH SET-UP
✔️Merch goals & purpose
✔️Brand alignment & aesthetic direction
✔️Merch product selection
✔️Audience & fit preferences
✔️Pricing & profit goals
✔️Production & fulfillment preferences
✔️Merch display & promotion
✔️Launch strategy & drops
✔️Legal brand & usage considerations
✔️Final vision & notes
Is this package for You?
If your restaurant feels good but not fully aligned, this package brings your brand, space, and guest experience together — intentionally.
What You Get:
✔️ Clear brand direction
✔️ A thoughtfully mapped guest journey
✔️ Consistency across visuals, messaging, and experience
A brand guests remember — and return for.
Ready to Get Started?
Book a free 30-minute Brand & Experience Assessment to see if this is the right fit.
📧 [Contactus@thepolishedplate.net]
📱[702-355-3356]